FAQs

Q: I just placed an order. How long until it ships?

A: We are a small team; however, most items are shipped within 5-7 business days. 

Q: My package/item arrived damaged. What do I do?

A: Though this is rare, if your item is damaged, please email us right away! Send us your order number, proof of purchase and photo of the damaged item and we will make it right!

Q: My crewneck/tee is different in color/variation then online. Why?

A: Depending on the fabric and print process, some slight variations in color are inevitable. We take care in providing quality fabrics and long-lasting prints. Most of our garments will become more relaxed looking after many washes. 

Q: I have other questions?

A: Please email us at laylow.collection@gmail.com regarding any other questions or concerns!